how it works
									Have a question about living in a body corporate but not sure where to start?
Submit a generic, non-specific question and one of our experienced strata managers will provide a practical, detailed response tailored to general body corporate practice.
				Submit a generic, non-specific question and one of our experienced strata managers will provide a practical, detailed response tailored to general body corporate practice.
					 How it works 
							
			
			
		
						
				- Type your question in the form
 - Keep it generic. Don’t include scheme names, addresses, lot numbers or identifying details
 - Hit Submit.
 - One of our experienced strata managers will review your question and send back a clear, practical answer. While we’ll keep your privacy, if applicable we’ll make your answer public to help others who may have similar queries.
 
					 What to ask 
							
			
			
		
						
				
									You can ask general, non-scheme-specific questions about living in or managing a body corporate.								
				
					 Example questions 
							
			
			
		
						
				- Do I need body corporate approval to install air-conditioning?
 - Can I replace my balcony tiles?
 - Who is generally responsible for repairing fencing around an exclusive-use courtyard?
 - If a tree in my exclusive-use area is damaging the common property, who pays for removal?
 - How are vote counts calculated for each type of resolution?
 - What’s the usual process for dealing with repeated parking or noise breaches?
 
					 What we will do 
							
			
			
		
						
				- Explain general Queensland body corporate principles, legislation and processes.
 - Offer practical, plain-English guidance and examples to help you understand likely options.
 - Point you towards common resources and next steps
 
					 What we won't do 
							
			
			
		
						
				- Provide advice about a specific scheme, lot, committee decision, or dispute that requires reviewing scheme documents, by-laws, plans, or financial records.
 - Act as a substitute for legal, accounting, or formal dispute resolution services. If your question needs legal interpretation or scheme-specific recommendations, we’ll recommend you get the relevant documentation reviewed by your body corporate manager, committee, or a qualified lawyer.
 
					 Privacy & Confidentiality 
							
			
			
		
						
				- Please don’t include personally identifying information or scheme identifiers in your question. If you require scheme-specific guidance please contact your assigned body corporate manager directly.
 - While we’ll keep your privacy, if applicable we’ll make your answer public to help others who may have similar queries.