Changes to Credit Card Payment Options for Body Corporate Levies

Published:

25 Aug 26

Modified: 

31 Aug 26
Changes to CC Payment Options

EFFECTIVE FROM OCTOBER 1, 2026

What's Changing and Why?

From 1 Oct. CC merchants can no longer pass on the transaction fee to the customer and must absorb this cost.  For a lot owner (the customer) in a body corporate (the merchant) either the body corporate absorbs this cost and increases the relevant budget line item and levies or the body corporate does no longer accept credit card payments. 

At BCsystems we have defaulted to the position where CC payments can no longer be made unless a Committee instructs us to enable CC payments by lot owners. This position is being considerate of the majority of lot owner who do not pay via credit card.

What This Includes?

  • Credit card payments made through the StrataMax owners portal
  • Direct debit arrangements funded by a credit card
If you are currenty paying by direct debit using a credit card you’ll need to arrange an alternative payment method with StrataPay before 1 October 2026 to avoid any interruption to your future levy payments.

Contact StrataPay directly:
Phone: 1300 135 610
Email: payments@stratapay.com.au

Fee-free payment options still available

A number of payment methods remain available at no additional cost, including:

  • BPAY
  • Electronic Funds Transfer (EFT / Bank Transfer)
  • Direct debit from a bank account
  • Other payment methods detailed on your levy notice

If you have any questions regarding this change, don’t hesitate to reach out to our team.

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