Changing strata managers
A guide to how and when to change strata managers.
CHANGING STRATA MANAGERS
Having the right manager in place is critical to the functioning and well-being of any body corporate community yet changing can feel like an exhaustive and often overwhelming task.
To remove the uncertainty from this process, we’ve put together a suggested how-to guide on changing strata managers, complete with tips on finding the right one to work with the needs of your committee and scheme.
A personal approach
to body corporate management
That’s why we take the time to listen, tailoring our management approach to suit every person, their communication style and business preferences.
Receive an obligation
free proposal
Please contact us here if you are seeking a proposal for a building we don’t currently manage. If you are an existing BCsystems customer please email us at info@bcsystems.com.au
STEP BY STEP PROCESS
Switching strata managers can seem like a big step, but with the right approach it can lead to better outcomes for your scheme. This section will guide you through when and how a change can be made.
Check your current agreement
Find a new strata manager
vote for change
sign the paperwork
onboard your new manager
faq
Who owns BCsystems?
BCsystems or Kerri Anthon do not own, operate, or hold any interest – partially or fully, in subsidiary companies or related businesses.
As an independent, locally owned operation, we take pride in our autonomy and strong community ties. This independence is a key reason why many clients choose us over large corporate or private-equity-owned alternatives.
One of BCsystems’ key points of difference is our transparent and straightforward pricing. Unlike some firms that generate revenue by adding hidden markups to expenses like printing, postage, and internet usage, we do not. Our charges reflect the actual cost of the item or offer a clear and competitive price for work performed by one of our skilled and experienced team members.
What resources and training does BCsystems provide?
We are passionate about making the strata industry more accessible and understandable, believing that education empowers communities. This is why we provide free, easy-to-understand resources to help committees, lot owners, and onsite managers navigate the complexities of a body corporate.
Content Library
Our commitment to delivering accurate, up-to-date information is demonstrated through our comprehensive online content library. Whether you’re a committee member, lot owner, or onsite manager, you’ll find valuable articles on a wide range of topics, including by-laws, legislation, pets, parking, boundary fences, levies, budgets, and much more.
Webinars
BCsystems regularly hosts free webinars, tailored to different segments within our industry – property managers, body corporate committees, lot owners, and onsite managers.
These live sessions address topical and complex issues like changes to pet and smoking legislation, the installation of solar panels, and our popular open Q & A forums.
e-Newsletter & Social Media
Each month, we distribute our StrataNews e-newsletter, keeping our community informed with articles, videos, and important updates.
BCsystems also maintains an active social media presence on LinkedIn, Facebook, and Instagram, sharing content and announcements.
E-books and Guides
BCsystems also publishes e-books and guides on essential topics like pets, levies, and owning in a body corporate.
What is BCsystems' approach to management
We understand that success depends on more than just ticking boxes – that’s why we go above and beyond.
Here are just a few ways BCsystems provides a proactive approach to what we do.
Regular Communication
A key part of our approach is maintaining regular contact with committees and onsite managers. We tailor this communication to suit the individuals involved, whether through scheduled phone calls, onsite catch-ups, or more informal check-ins. We understand that every scheme, and every person, is different.
Body Corporate Records Audit
When taking on new buildings, we conduct an informal ‘audit’ to identify any areas requiring obvious attention – whether through cost savings, improved maintenance processes, streamlined administration, or more efficient account management, we perform a general health check, ensuring all key operating records are up to date.
Responsiveness and Accessibility
Most importantly, we are responsive and accessible. We pride ourselves on answering emails and returning phone calls promptly, ensuring our schemes always feel supported and heard.
Empowerment through Education
From our Learning Hub filled with practical articles and FAQs, to our e-books and webinars covering everything from legislation to maintenance, we provide the knowledge to support committees in making informed decisions.
Keeping Current
All our body corporate managers are required to achieve the continuing professional development qualification points each year, as set out by the Strata Community Association Queensland, to maintain certification as a community manager.
This commitment to professional development ensures we’re equipped to give your committee accurate and timely advice, ensuring your scheme remains compliant, efficient, and well-positioned for long-term success.
Independant and Unbiased
BCsystems is committed to providing advice in the best interest of your scheme. Because we have no kickbacks or affiliations with external contractors, suppliers, or service providers our recommendations are who and what will deliver the best outcomes for your community.
Independence allows us to maintain integrity, transparency, and your trust.
Do you have electronic voting?
Unlike other companies, this cost is part of our package and we don’t charge extra for your body corporate to vote electronically.
Who would our committee be working with?
The specialist areas of our work like accounting, tax, levies, insurance and disclosures are handled by professionals in each area. You may, from time to time, deal directly with these teams.
Meet the BCsystems' team here.
How will BCsystems communicate with our committee?
For some issues email is great, but sometimes we just need to pick up the phone or arrange a quick chat with your committee on teams to reach a consensus.
We know your time is valuable so we work hard to get you the right answer at the right time, in the right way. Each committee is different, so we are also happy to adjust this approach to suit yours.
Do you have video or phone attendance options for meetings?
Most of our clients now prefer this option, but we also are happy to meet on-site or at our office depending on the people, and the subject being discussed.
Are you independant?
Yes. BCsystems is owned by Kerri Anthon, who founded the company in Bulimba in 1994. She continues to lead as its sole owner and managing director.
BCsystems or Kerri Anthon do not own, operate, or hold any interest – partially or fully, in subsidiary companies or related businesses.
We are committed to providing advice in the best interest of your scheme. Because we have no kickbacks or affiliations with external contractors, suppliers, or service providers our recommendations are who and what will deliver the best outcomes for your community.
Independence allows us to maintain integrity, transparency, and your trust.
